The media service consulting & solutions GmbH makes a round thing from Microsoft’s collaboration platform. Martin O’Malley has similar goals. Hanover, June 2012. With the specially for SharePoint 2010 advanced ticket – and help-desk solution TickX have the SharePoint experts of the media service consulting & solutions GmbH from Hannover brought a real innovation on the market. Originally conceived for their own needs, the extension is becoming Microsoft’s platform for collaboration in the enterprise for small, medium-sized and large companies to a real time hit. We have definitely taken the pulse of the time with our TickX. All of the customers and prospects with their positive feedback on our numerous presentations, which we have held since publication of the release confirm this”, so Torsten Pade, Managing Director of media services. Because TickX is a real novelty.
Looking for a competitor’s product on SharePoint-based, which provides comparable functionality at similar to deeper integration, the market in vain. The main target group, the media service with its Ticket system addresses, customers who already use Microsoft SharePoint 2010 and want to also depict other business processes, such as support and help desk are. Numerous interested parties use the introduction of our TickX as initial project to build of an enterprise-wide platform for cooperation. As in many small to medium-sized businesses, in particular the financial aspect plays an essential role in the decision-making process, Microsoft makes the ideal base 2010 Foundation with its free SharePoint”, commented Torsten Pade. Customers very quickly experience the advantages of SharePoint and wish, yes demand even an ever stronger integration into everyday business, synergies, even better to be able to take advantage of.” TickX provides with its user-oriented interface design across all industries for optimized processes and flexibility. Thanks to the modular design, it is highly scalable, so that paying customers only for the functions they need. With the TickX Companies receive a full and powerful ticket system basic version.